Hello Liberty Station!

Cygnet Theatre at The Joan
2880 Roosevelt Rd.
San Diego, CA 92106

There is plentiful parking in Arts District Liberty Station.  The closest lot to our box office is the lot on Truxtun Rd between the Chapel and Vons.

Click here for a map of Liberty Station with parking lots.

Click here for information on EV Charging Stations in Liberty Station. 

Visit the San Diego Metropolitan Transit System website for schedules and routes.

We know plans can change, and we’re happy to help you find another performance if you can’t make your original date.

• Please let us know at least 24 hours before your scheduled performance so we can assist you. A small exchange fee may apply.
• Exchanges can be made for another performance of the same production (we’re not able to switch between productions).
• If seats in your original section aren’t available, don’t worry—we’ll help you move into another section:
  • If the new tickets cost more, you’ll just pay the difference.
  • If the new tickets cost less, the difference will not be refunded.

The easiest way to exchange your tickets is to call us at 619-337-1525. You can also email us at boxoffice@cygnettheatre.org. For box office hours click here.

All ticket sales are considered final. Should you be unable to attend, you have a few choices:

• Switch your date. You may exchange your tickets into another performance of the same production. If the new performance has a higher ticket price, you’ll simply pay the difference.
• Gift your tickets. Feel free to pass your tickets on to a friend—you’ll be making someone’s day!
• Support the theatre. Prefer to turn your unused tickets into a tax-deductible donation? We’re grateful. Your contribution helps fund our productions, education programs, and outreach initiatives. Just let us know ahead of time.

We only offer refunds if a performance is canceled and not rescheduled. However, we understand that life happens. If one of the following situations applies, contact our Patron Services team before your performance date. 

• If illness prevents you from coming to the theatre, get in touch with us in advance.
• A death in the family. If the ticketholder has passed away, we’re here to help. Please reach out so we can assist.

Refund Processing Details

• Credit card refunds go back to the original card used. If that card has been closed or replaced, you may need to contact your bank once we’ve issued the refund.
• Check payments will be refunded by check, made out to the name on the original payment.
• Refunds can take 2–3 weeks to process. Our team will confirm once your request is complete.

For help with any of the above, contact Patron Services at boxoffice@cygnettheatre.org or (619) 337-1525.

Subscription Orders: A $5 subscription order fee applies to all subscription orders. This is a one time fee per order and not per ticket or per subscription.

Exchanges: A $2 exchange fee is applied to each ticket that is exchanged. There may also be an additional upgrade in cost for your exchange if the new tickets are higher priced.

Mailing: We are happy to mail your tickets to you for a $2 mailing fee.

• We do not allow outside food or drink into the theatre.
• Drinks with lids that are purchased from our Concessions bar are permitted into the theatre.
• No food may be allowed into the theatre spaces.

Out of respect for fellow audience members and the performers, children under 5 years of age are not permitted in the theatre during performances.

Please turn off all electronic devices including phones, watches, computers and tablets before the performance. The use of Cameras and Recording Devices is strictly prohibited during performances.

We always do our best to seat our patrons even when they are late. We know that parking and traffic can sometimes get in the way of punctuality. Latecomers will be seated in the back of the theatre at the discretion of the House Manager. They may take their assigned seats at intermission.